Last updated: October 27, 2026
This policy explains how Alevel International Electronics (HK) Limited, the operator of this website and the controller of your personal information, collects, uses and handles personal information when you browse our store, place an order or contact us.
1. Information we collect
We collect the information you provide when ordering, creating an account or requesting support, such as your name, email address, phone number, billing and delivery addresses, and order details. Payment information is handled by the payment providers available at checkout.
We may also collect technical information, including your IP address, browser and device details, and information about how you use the website.
2. How we use information
We use information to process payments and orders, arrange delivery, provide tracking and customer support, manage returns, maintain our services, and meet legal obligations. Where permitted, we may send product news or offers; you can unsubscribe from marketing emails at any time.
3. Service providers
We share information needed for payment processing, fulfilment, delivery, website hosting, analytics and customer support with the providers performing those services. Information may also be disclosed where required by law.
4. Cookies
Cookies and similar technologies help the cart, checkout and account features work and may be used to understand website traffic. You can manage cookies in your browser. Blocking some cookies may affect store functionality.
5. Security and retention
We use reasonable technical and organizational measures to protect information, including encryption during transmission. We retain information as needed to fulfil orders, provide support, maintain required records and comply with applicable law. No method of transmission or storage is completely secure.
6. Your choices and rights
Depending on applicable law, you may have rights to access, correct or delete your personal information, or restrict certain uses. Contact us to make a request. We may need to verify your identity, and some records must be retained for legal reasons.
7. Children’s privacy
Our store is intended for adults. We do not knowingly collect personal information from children. Contact us if you believe a child has provided personal information.
8. Updates and contact
We may update this policy as our services or legal requirements change. The current version and update date will appear on this page. For privacy questions or requests, email mnaksiy819647@outlook.com.