For product questions, order tracking or help with a return, contact our customer care team. If you have already ordered, include your order number so we can help you more quickly.
Get in touch
Email: mnaksiy819647@outlook.com
Phone: +852 9701 4175
Working hours: Monday–Saturday, 9 am–10 pm (Hong Kong time, UTC+8).
Business information
Operated by Alevel International Electronics (HK) Limited.
Hong Kong company registration number: 81257640.
Registered business address
Room S028, 2/F, Capital Plaza61–65 Chatham Road South
Tsim Sha Tsui, Kowloon, Hong Kong
Return enquiries
Please contact us before returning an item. We will provide return authorization and shipping instructions. Do not send a return to the registered business address without confirmation from our team.
Read our Returns Policy for eligibility and next steps.