Last updated: October 27, 2026
These terms apply when you use the Alevel International Electronics (HK) Limited website or place an order with us. Our company is registered in Hong Kong under number 81257640, with its registered business address at Room S028, 2/F, Capital Plaza, 61–65 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong. Please review them together with our Privacy Policy, Shipping Policy and Returns Policy before ordering.
1. Product information
We aim to keep descriptions, prices and availability accurate. Please check the details and selected options before ordering. If you have a question about an item, contact us before purchase. Information may be updated to correct errors or reflect availability.
2. Orders
Placing an order is an offer to purchase the selected items. Orders are subject to availability and acceptance. Please provide accurate contact, billing and delivery details. If we cannot fulfil an order, we will notify you and refund any payment taken for the unfulfilled items.
3. Prices and payment
Prices are shown in USD. Payment is due at checkout using the methods displayed there. Any applicable charges shown at checkout form part of your order total. If a pricing error affects your order, we will contact you before proceeding or cancel and refund the affected order.
4. Shipping and delivery
Free tracked shipping is included with every order. Delivery is available to the destinations offered at checkout, including the United States and Europe. Orders normally ship within 2–3 days, with estimated delivery in 7–19 days. Delivery dates are estimates and may be affected by customs, weather or carrier delays.
Please check your shipping address carefully. Incorrect details may cause delays or additional delivery charges. Destination authorities may assess import duties or taxes under local rules. Read our Shipping Policy for details.
5. Returns and refunds
We gladly accept free returns if your item arrives defective or damaged. Contact us within 30 days of delivery and before sending a return. Read our Returns Policy for details. Your rights under applicable consumer law are unaffected.
6. Website use
Use the website lawfully and provide accurate information. Do not misuse the checkout, attempt unauthorized access, interfere with the website or submit fraudulent orders.
7. Your rights
We take reasonable care in providing our website and services. Nothing in these terms excludes or limits rights or remedies that cannot be excluded under applicable law, including your statutory consumer rights.
8. Updates and contact
We may update these terms by posting a revised version on this page. Changes do not remove rights relating to orders already placed. For questions, email mnaksiy819647@outlook.com or visit our Contact page.