Last updated: October 27, 2026
Free tracked shipping is included with every order. We pack your items carefully and provide tracking so you can follow your parcel.
1. Dispatch and delivery
- Dispatch: normally within 2–3 days.
- Estimated delivery: 7–19 days.
Delivery is available to the destinations offered at checkout, including the United States and Europe. Times are estimates and may vary by destination, route, carrier, customs clearance and weather.
2. Tracking
We email your tracking number and item confirmation after dispatch. Tracking updates may take time to appear as the carrier processes your parcel. Contact us with your order number if you need help.
3. Shipping charges and optional packaging
Standard tracked shipping is free. If you choose the optional gift box at checkout, the additional packaging charge is shown before payment. It does not change the standard shipping charge.
4. Addresses, customs and taxes
Please check your address and ZIP or postal code before ordering. Incorrect details may cause delays or additional delivery charges. Customs clearance can affect delivery times, and import duties or taxes may be assessed by destination authorities under local rules. Contact us before ordering if you have questions about your destination.
5. Delivery support
If tracking shows no delivery after the estimated delivery window, we will reship your order at no extra cost. Contact our team with your order number for assistance. If an item arrives damaged or defective, contact us within 30 days of delivery to arrange a free return. See our Returns Policy.
6. Contact us
Email: mnaksiy819647@outlook.com
Phone: +852 9701 4175
Registered business address: Room S028, 2/F, Capital Plaza, 61–65 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong.